Frequently asked questions
How long will my order take to arrive?
UK orders are typically dispatched within 1–3 working days and arrive within 2–5 working days after that. International orders take longer — see our Delivery Info page for full details.
Do you ship internationally?
Yes, we ship worldwide. Delivery times and any customs charges vary by country.
Can I track my order?
Yes — you'll receive tracking information by email as soon as your order is dispatched.
What if my flag arrives damaged or faulty?
Contact us within 14 days with your order number and a photo, and we'll arrange a free replacement or refund. See our Returns Policy for details.
How do I contact you?
You can reach us via our Contact page. We aim to respond within 1 working day.